Standard of Conduct

PeaceHealth's Standard of Conduct is based on our Core Values.

It combines our concern for fulfilling the requirements of the law with an emphasis on responsible conduct, a renewed commitment to excellence, stewardship of our resources, and a supportive work environment.

The Standard of Conduct represents a reaffirmation of our long-term commitment to ethical and legal business practices, high quality care, and services to the communities where our facilities are located. It illustrates how these values should be applied to our daily work lives.

This Standard applies to all PeaceHealth employees, as well as physicians, board members, students, volunteers, contractors, and vendors.

PeaceHealth Core Values

Respecting Individual Human Dignity and Worth

We respect the dignity and appreciate the worth of each person as demonstrated by our compassion, caring, and acceptance of individual differences.

To live out this value, we will:

  • Respect the inherent dignity and value of every person.
  • Listen to and respect the suggestions and ideas of our co-workers.
  • Communicate honestly. We will prepare and maintain all patient and organization data, records, and reports accurately and truthfully. We will adhere to applicable standards in maintaining all records. We will be honest in our communication with each other, as well as with patients, vendors, and payers, and with the communities in which we serve.
  • Ensure safety and well-being. We will strive to provide a hazard-free working environment consistent with national standards and established federal, state, .and local regulations.
  • Maintain and protect the confidentiality of patient, employee, and organizational information.
  • Treat each other equally and avoid discrimination against any person for any reason.
  • Refuse to tolerate any form of harassment or workplace violence.

Stewardship

We choose to serve the community and hold ourselves accountable to exercise ethical and responsible stewardship in the allocation and utilization of human, financial, and environmental resources.

To live out this value, we will:

  • Exercise responsible stewardship of human, physical, financial, and environmental resources.
  • Provide accurate and truthful information in all transactions including but not limited to the completion of time sheets, patient bills, and tax returns.
  • Protect PeaceHealth's assets for the good of the healthcare ministry. Prevent misuse, loss, or theft, and report when we observe inappropriate use of assets.
  • Refrain from using PeaceHealth business information for our personal gain or for the advantage of our family and/or friends.
  • Strive to make contracts conform with appropriate rules and regulations, policies, and procedures.
  • Identify inadequate work processes and continually work to improve them.
  • Obey all antitrust and similar laws that regulate competition.
  • Disclose ownership in any organization that does business with PeaceHealth.
  • Work for a competitor, supplier or potential supplier of PeaceHealth only with the approval of our supervisor.
  • Refuse any type of gift (for example, meals, money, or sporting event tickets) that influences our decision-making or creates the appearance of influencing it.
  • Never solicit gifts for ourselves from parties who do business with PeaceHealth.
  • Refuse any kind of payment for referral of patients; refuse any kind of payment in exchange for business with PeaceHealth.

Collaboration

We value the involvement, cooperation, and creativity of all who work together to promote the health of the community.

To live out this value, we will:

  • Promote employee participation. We will promote a working environment that encourages new ideas and the sharing of those ideas.
  • Foster the pursuit of knowledge and skills among all those who serve in order to provide quality healthcare.
  • Exercise good faith and honesty in all dealings and transactions.
  • Share our knowledge and expertise with others.
  • Support and respond to organizational needs.
  • Encourage a team approach in accomplishing objectives.
  • Involve those affected in decision-making.
  • Be a good community citizen.

Social Justice

We build and evaluate the structures of our organization and those of society to promote the just distribution of health care resources.

To live out this value, we will:

  • Advocate for a just system.
  • Create a workplace that fosters community and promotes the common good.
  • Not use any of PeaceHealth's resources to benefit any political candidate, party, organization, committee, or individual.
  • Provide care for all persons regardless of their ability to pay.
  • Refuse to transfer patients to another provider because of their inability to pay for healthcare services.
  • Use our financial resources to benefit the community and not for personal gain. We should use our financial resources in a way that is consistent with the charitable purpose of PeaceHealth, a not-for-profit 501(c)(3) corporation.