Continuous Improvement

Pursues Perfection

If you are a Senior PeaceHealth Leader:

  • Champions healing and compassionate care and clinical and operational excellence through seamless, integrated, evidence-based and outcomes-focused approaches.
  • Advocates for the centrality of patients and their families in all aspects of their care.
  • Challenges the status quo and existing assumptions, including public policy.
  • Has courage; inspires people to embrace change, take calculated risks, and develop bold and creative solutions. Learns from past mistakes, expects others to do the same.

If you are a PeaceHealth Director:

  • Creates a continuous improvement mindset with each team/work unit Aggressively pursues integration of a healing and compassionate environment with clinical and/or operational excellence.
  • Designs and implements seamless, integrated, evidence-based and outcomes-focused processes using lean thinking and quality tools.
  • Documents evidence of holding all gains.
  • Embraces and supports change and transition; models resilience and flexibility.
  • Focuses on improving patient and workplace safety.
  • Includes patients and families in improvement activities; identifies and incorporates value-added processes from the patient perspective.
  • Shares stories to promote learning.

If You are a PeaceHealth Manager:

  • Delivers seamless, integrated, evidence-based and outcomes-focused processes using lean thinking and quality tools.
  • Audits and holds staff accountable for holding the gains.
  • Supports and facilitates staff in moving through the transition process.
  • Implements, monitors and documents safety improvements.
  • Incorporates and documents value-added changes that represent the perspectives of patients.
  • Shares stories to promote learning.