Billing Questions

Paying for the Care You Receive

If you have questions about your clinic bill or other issues related to your PeaceHealth Medical Group account, our team in PeaceHealth Clinic Patient Accounts would be happy to help you. Please call us at the number below.

When you call, please be prepared to give the patient's name and date of birth or the patient/account number. You can find the patient/account number on the billing statement.

Making a Payment

We accept credit or debit cards for payments over the phone. We can also assist you with prepayment options or installment plans to pay for extensive services such as obstetric care or surgery.

You can pay your bill online if you're signed up to use PeaceHealth PatientConnection. This free online service is available to all PeaceHealth patients. It's a quick and easy way to take care of your account as well as other business you have with your clinic. Sign up or test drive PatientConnection.

If you have insurance or are enrolled in the Oregon Medical Assistance Plan, please have your card available for your doctor's office at each visit.

Copays for office visits or other services are due at the time of service. You can pay those at your clinic using cash, check or credit/debit card.

In-Person Assistance

Face-to-face appointments are available. If you want to meet in person, please call to schedule a time.

Financial aid is available. If you're facing financial hardship, we can help you explore your options for obtaining medically necessary care at a reduced cost or without charge. You may be eligible for our Bridge Assistance program. Read the FAQ on Bridge Assistance

Provider-Based Billing

For care received in a hospital department, your bill will reflect charges from both the facility and the physician or provider.

If you have questions about a bill from PeaceHarbor Hospital, please call the hospital patient accounts department at 1-800-873-8253.

Hours:

Monday to Friday 9 a.m.-4 p.m.
Saturday & Sunday  Closed

Contact Us:

400 Ninth St.
Florence, OR
Phone: (541) 902-6562 or 1 (800) 957-4259