5 facts about video visits

Video visits are an easy and convenient option that can help you check off important appointments from the comfort and safety of your own home.

Here are five fast facts about video visits at PeaceHealth: 

Fact #1: You can schedule video visits the same way as in-person visits

Scheduling a video visit is as quick and easy as scheduling an in-person appointment. You have three options: 

• Calling your doctor or local clinic to speak with a scheduling assistant.
• Making an appointment online for visits with a provider you’ve seen before (using My PeaceHealth).
• Registering for a My PeaceHealth account to get access to online scheduling.

Fact #2: There are many types of appointments that can be handled via video

Follow-up visits with your doctor, minor illnesses, new medical issues that may require a diagnosis or referral, chronic disease management, and more, can usually be handled via video. You can use this handy PeaceHealth flow chart or ask your physician if you aren’t sure whether a video visit is right for you. 

Fact #3: You can use a computer, tablet or smartphone for a video visit

As long as the device has internet access, it can be used for a video visit! It’s always a good idea to do a technology check prior to the start of your visit just to make sure everything is working properly.

Fact #4: We’ll message you all the instructions for preparing for your visit

You’ll receive a message in My PeaceHealth after scheduling your appointment. It will include instructions on how to prepare for your visit, or you can review the instruction sheets on our website. Just as you would for an in-person visit, you'll want to start a little early. Log in a few minutes before your appointment to complete your e-checkin process. 

Fact #5: Caregivers can join video visits as well

If you’re responsible for the care of a loved one, or you just want to make sure they get what they need from their visit, you can either join from the same location or from your own device.

If you have additional questions, visit the PeaceHealth video visits page to explore a variety of resources that can help make your visit as quick and simple as possible.