Event cancellation and refund policy

 

  1. PeaceHealth Southwest Medical Center reserves the right to cancel any class that does not meet minimum enrollment requirements. Should this occur, we will call registered participants to reschedule. If the alternative date is not convenient for you, a full refund will be issued.
    • Classes affected by inclement weather may be rescheduled, or you may request a full refund.
  2. TO CANCEL OR TRANSFER A CLASS, call
    • For Pregnancy classes, please call (360) 514-BABY (2229)
    • For all other classes, please call (360) 514-2190
  3. FULL REFUNDS will be issued if you cancel a registration 10 business days prior to the event.
     
  4. PARTIAL REFUNDS* will be issued if you cancel a registration less than 10 business days, but more than 48 hours prior to the event. A refund for half (50%) of the registration fee will be issued.
     
  5. NO REFUNDS* will be issued if you cancel a class 2 business days or less prior to the event. (Example: A cancellation received on Friday for an event scheduled on Monday is not eligible for a refund.) EXCEPTION: Full refunds will be allowed for cancellations due to special medical conditions requiring bedrest, or in cases where pre-term deliveries occur.
     
  6. ALL REFUNDS will be issued by in the manner in which we received the original payment for classes. If you paid by check, a refund check will be mailed to the address you specify within four weeks of cancellation. Credit card transactions will be refunded within 10 business days after cancellation.
     
  7. TRANSFER REGISTRATION TO ANOTHER CLASS: Southwest will make every effort to accommodate your request to transfer to the same class held at another date or time: (1) If your request is received at least 2 business days prior to the scheduled time of the original class, and (2) There is space available in the class you with to transfer to.
    • For questions about Family Birth Center classes, please call (360) 514-BABY (2229)
    • For all other classes, please call (360) 514-2190

*Why can't I receive a full refund anytime I cancel a class?

Southwest seeks the best qualified experts to conduct events, classes and programs. They require a commitment from Southwest to honor their time and pay their fee. If Southwest must cancel a teacher, we must allow them enough time to make other arrangements for their valuable time.