Utility Assistance
Sometimes taking care of our basic needs is far from basic.
If you need help to make sure your home’s water, power and heat stay on, PeaceHealth can connect you with a utility assistance program.
Here are a few to consider in your community.
Select a region or city
Northwest Washington & Alaska
Utility Assistance in Oregon
Cottage Grove & Creswell
Emerald People’s Utility District (EPUD)
541-746-1583
800-422-4086
CustomerService@epud.org
Helping Hands program: one-time grant of $300 credit to electric bill.
Emerald Rate Assistance Program (ERAP): provides $300 over four months for households of senior or disabled persons, or children aged 18 and under. Funds and space are limited. Call 541-682-3378.
Low-Income Home Energy Assistance Program (LIHEAP): Cottage Grove Senior Connections 541-682-7810
541-746-1583
800-422-4086
CustomerService@epud.org
Helping Hands program: one-time grant of $300 credit to electric bill.
Emerald Rate Assistance Program (ERAP): provides $300 over four months for households of senior or disabled persons, or children aged 18 and under. Funds and space are limited. Call 541-682-3378.
Low-Income Home Energy Assistance Program (LIHEAP): Cottage Grove Senior Connections 541-682-7810
Pacific Power - bill payment assistance
888-221-7070
Oregon Low-Income Discount (LID) Program: monthly bill discounts to income-qualified residential Pacific Power customers. Eligibility and discount level based on gross annual household income at or below 60% of Oregon state median income adjusted for household size.
888-221-7070
Oregon Low-Income Discount (LID) Program: monthly bill discounts to income-qualified residential Pacific Power customers. Eligibility and discount level based on gross annual household income at or below 60% of Oregon state median income adjusted for household size.
NW Natural
800-422-4012
Income-qualified Bill Discount Program: 15-40% discount on monthly NW Natural bills if household income is less than 60% of Oregon state median income.
800-422-4012
Income-qualified Bill Discount Program: 15-40% discount on monthly NW Natural bills if household income is less than 60% of Oregon state median income.
Catholic Community Services
541-345-3628
Utilities and rent assistance, Clothing, bus passes, diapers, birth certificate / ID assistance, personal care items, SNAP enrollment.
541-345-3628
Utilities and rent assistance, Clothing, bus passes, diapers, birth certificate / ID assistance, personal care items, SNAP enrollment.
Cottage Grove Community Sharing
541-942-6492
Food and pantry items
Gently used clothing and shoes
Housewares, paper products, diapers, and personal hygiene items
Financial assistance for prescriptions and photo IDs
Rent and utility bill assistance
Wood for heating (seasonal)
Free bus passes or gas vouchers for transportation to out-of-town job interviews and medical appointments
Supplies for unhoused persons: laundry, showers, propane, tarps, blankets, sleeping bags (as available)
541-942-6492
Food and pantry items
Gently used clothing and shoes
Housewares, paper products, diapers, and personal hygiene items
Financial assistance for prescriptions and photo IDs
Rent and utility bill assistance
Wood for heating (seasonal)
Free bus passes or gas vouchers for transportation to out-of-town job interviews and medical appointments
Supplies for unhoused persons: laundry, showers, propane, tarps, blankets, sleeping bags (as available)
City of Creswell
541-895-2531
Are you in need of assistance? The City of Creswell is here to help connect you to local food pantries, utility assistance programs, and other services within Lane County.
541-895-2531
Are you in need of assistance? The City of Creswell is here to help connect you to local food pantries, utility assistance programs, and other services within Lane County.
Eugene & Springfield
Eugene Water & Electric Board (EWEB)
541-685-7000
Bill Assistance
Income-qualified bill discount: provides $280 credit annually to eligible customers.
541-685-7000
Bill Assistance
Income-qualified bill discount: provides $280 credit annually to eligible customers.
Emerald People’s Utility District (EPUD)
541-746-1583
800-422-4086
CustomerService@epud.org
Helping Hands program: one-time grant of $300 credit to electric bill.
Emerald Rate Assistance Program (ERAP): provides $300 over four months for households of senior or disabled persons, or children aged 18 and under. Funds and space are limited. Call 541-682-3378.
Low-Income Home Energy Assistance Program (LIHEAP): Cottage Grove Senior Connections 541-682-7810
541-746-1583
800-422-4086
CustomerService@epud.org
Helping Hands program: one-time grant of $300 credit to electric bill.
Emerald Rate Assistance Program (ERAP): provides $300 over four months for households of senior or disabled persons, or children aged 18 and under. Funds and space are limited. Call 541-682-3378.
Low-Income Home Energy Assistance Program (LIHEAP): Cottage Grove Senior Connections 541-682-7810
Springfield Utility Board
541-746-9852
Project SHARE: annual income-qualified assistance up to $225 to apply toward electricity portion of bill.
Email projectshare@ccslc.org or call 541-345-3642 to apply.
Emergency Assistance Resources List (PDF)
541-746-9852
Project SHARE: annual income-qualified assistance up to $225 to apply toward electricity portion of bill.
Email projectshare@ccslc.org or call 541-345-3642 to apply.
Emergency Assistance Resources List (PDF)
NW Natural
800-422-4012
Income-qualified Bill Discount Program: 15-40% discount on monthly NW Natural bills if household income is less than 60% of Oregon state median income.
800-422-4012
Income-qualified Bill Discount Program: 15-40% discount on monthly NW Natural bills if household income is less than 60% of Oregon state median income.
Catholic Community Services
541-345-3628
Utilities and rent assistance, Clothing, bus passes, diapers, birth certificate / ID assistance, personal care items, SNAP enrollment.
541-345-3628
Utilities and rent assistance, Clothing, bus passes, diapers, birth certificate / ID assistance, personal care items, SNAP enrollment.
Florence
City of Florence
541-997-3436
Visit SOS Western Lane County Utility Voucher Program or call 541-997-2816. Low-Income Home Energy Assistance Program, visit (LIHEAP): Siuslaw Outreach Services or call 541-997-2816.
541-997-3436
Visit SOS Western Lane County Utility Voucher Program or call 541-997-2816. Low-Income Home Energy Assistance Program, visit (LIHEAP): Siuslaw Outreach Services or call 541-997-2816.
Central Lincoln Public Utility District (PUD)
877-265-3211
Low-Income Home Energy Assistance Program (LIHEAP): Siuslaw Outreach Services
877-265-3211
Low-Income Home Energy Assistance Program (LIHEAP): Siuslaw Outreach Services
NW Natural
800-422-4012
Income-qualified Bill Discount Program: 15-40% discount on monthly NW Natural bills if household income is less than 60% of Oregon state median income.
Apply online or call.
800-422-4012
Income-qualified Bill Discount Program: 15-40% discount on monthly NW Natural bills if household income is less than 60% of Oregon state median income.
Apply online or call.
Catholic Community Services
541-345-3628
Utilities and rent assistance, Clothing, bus passes, diapers, birth certificate / ID assistance, personal care items, SNAP enrollment.
541-345-3628
Utilities and rent assistance, Clothing, bus passes, diapers, birth certificate / ID assistance, personal care items, SNAP enrollment.
Siuslaw Outreach Service
541-997-2816
Rental & utility assistance. Advocacy for survivors of domestic violence, sexual assault & human trafficking, support groups, classes, safe house, protective order assistance & vouchers for basic needs, self-sufficiency education.
541-997-2816
Rental & utility assistance. Advocacy for survivors of domestic violence, sexual assault & human trafficking, support groups, classes, safe house, protective order assistance & vouchers for basic needs, self-sufficiency education.
Utility Assistance in Northwest Washington and Alaska
Ketchikan, Alaska
Alaska Department of Health, Division of Public Assistance
800-478-7778
As the Division of Public Assistance charts a course toward a new welfare system, the following mission and vision statements define a direction for the agency. The guiding principles and program philosophies explain common beliefs that enable this agency to achieve its goals.
800-478-7778
As the Division of Public Assistance charts a course toward a new welfare system, the following mission and vision statements define a direction for the agency. The guiding principles and program philosophies explain common beliefs that enable this agency to achieve its goals.
Salvation Army Gateway Corps- Ketchikan
907-225-5277
800-SAL-ARMY
Proving programs that serve the body, mind and soul. The Salvation Army helps alleviate the symptoms of poverty - and works to address the root issue that causes it.
Shelter, Meal Assistance, Bill Pay Assistance, Employment Assistance. Open M-F.
907-225-5277
800-SAL-ARMY
Proving programs that serve the body, mind and soul. The Salvation Army helps alleviate the symptoms of poverty - and works to address the root issue that causes it.
Shelter, Meal Assistance, Bill Pay Assistance, Employment Assistance. Open M-F.
Bellingham & Skagit County, Washington
Opportunity Council for Whatcom, Island, and San Juan County
888-586-7293
Opportunity Council may be able to help with the cost of electricity, natural gas, propane or heating oil, wood pellets or fire logs. We connect community members with programs that are designed to reduce the amount you need to pay.
888-586-7293
Opportunity Council may be able to help with the cost of electricity, natural gas, propane or heating oil, wood pellets or fire logs. We connect community members with programs that are designed to reduce the amount you need to pay.
Xfinity/Comcast
855-870-1311
Federally funded program called Internet Essentials. Customers may qualify if their total household income meets federal poverty guidelines, or they receive Medicaid, SNAP, SSI, Section 8 or National School Lunch Program.
855-870-1311
Federally funded program called Internet Essentials. Customers may qualify if their total household income meets federal poverty guidelines, or they receive Medicaid, SNAP, SSI, Section 8 or National School Lunch Program.
City of Bellingham
360-778-8011
Reduced rates are available for water, sewer and storm water utilities provided by the City of Bellingham. Customers are eligible for a discount on their bill if they are a low-income senior, or disabled adult living in a residence receiving a separate City of Bellingham water.
360-778-8011
Reduced rates are available for water, sewer and storm water utilities provided by the City of Bellingham. Customers are eligible for a discount on their bill if they are a low-income senior, or disabled adult living in a residence receiving a separate City of Bellingham water.
Community Action for Skagit County
360-428-1011
energy@communityactionskagit.org
Various programs available.
360-428-1011
energy@communityactionskagit.org
Various programs available.
Friday Harbor, Washington
Opportunity Council for Whatcom, Island, and San Juan County
888-586-7293
Opportunity Council may be able to help with the cost of electricity, natural gas, propane or heating oil, wood pellets or fire logs. We connect community members with programs that are designed to reduce the amount you need to pay.
888-586-7293
Opportunity Council may be able to help with the cost of electricity, natural gas, propane or heating oil, wood pellets or fire logs. We connect community members with programs that are designed to reduce the amount you need to pay.
Joyce L. Sobel Family Resource Center
360-378-5246
The Joyce L. Sobel Family Resource Center provides resources, advocacy, help, and education for all islanders to be healthy, safe and productive.
360-378-5246
The Joyce L. Sobel Family Resource Center provides resources, advocacy, help, and education for all islanders to be healthy, safe and productive.
Xfinity/Comcast
855-870-1311
Federally funded program called Internet Essentials. Customers may qualify if their total household income meets federal poverty guidelines, or they receive Medicaid, SNAP, SSI, Section 8 or National School Lunch Program.
855-870-1311
Federally funded program called Internet Essentials. Customers may qualify if their total household income meets federal poverty guidelines, or they receive Medicaid, SNAP, SSI, Section 8 or National School Lunch Program.
Longview
Cowlitz Public Utilities District (PUD)
360-423-2210
Discounted Rate Program
Veteran Deposit Waiver
Low Income Home Energy Assistance Program (LIHEAP)
360-423-2210
Discounted Rate Program
Veteran Deposit Waiver
Low Income Home Energy Assistance Program (LIHEAP)
FISH of Cowlitz County
360-636-1100
Giving immediate help to people in need. Including food services, prescription drug, dental, Vision, and other emergency needs.
360-636-1100
Giving immediate help to people in need. Including food services, prescription drug, dental, Vision, and other emergency needs.
Longview Utilities Department Relief Program
360-442-5099
The City Council, by the passage of Resolution Number 2452, offers a utility discount program for qualified low-income seniors and low-income disabled citizens who receive sanitary sewer, garbage collection or stormwater utility service from the City.
360-442-5099
The City Council, by the passage of Resolution Number 2452, offers a utility discount program for qualified low-income seniors and low-income disabled citizens who receive sanitary sewer, garbage collection or stormwater utility service from the City.
City of Kelso Senior Citizen Utilities Rate Reduction
360-423-1371
Individuals aged 61 years of age or older with a maximum annual household income of $40,000 may qualify for a reduction on water, sewer, garbage, and stormwater.
360-423-1371
Individuals aged 61 years of age or older with a maximum annual household income of $40,000 may qualify for a reduction on water, sewer, garbage, and stormwater.
Vancouver
Clark Public Utilities
360-992-3000
If you’re struggling to pay your whole utility bill on time, please call us. Our customer service representatives are available 24 hours a day, seven days a week to answer questions about your account. We can help you determine if you’re eligible for financial assistance, or help you make payment arrangements.
Low Income Home Energy Assistance Program (LIHEAP): Federally funded; helps qualified customers with their home heating costs (electric, natural gas, oil, wood propane).
1-855-353-4328
Operation Warm Heart Financial Assistance: Income-based program provides grants to customers who are in financial crisis and may not qualify for other forms of energy assistance.
360-992-3000
Senior Citizen Rate Credit: Customers aged 62 and over who have lived in Clark County at least one year may qualify for a credit based on their January through April billings.
360-992-3000
360-992-3000
If you’re struggling to pay your whole utility bill on time, please call us. Our customer service representatives are available 24 hours a day, seven days a week to answer questions about your account. We can help you determine if you’re eligible for financial assistance, or help you make payment arrangements.
Low Income Home Energy Assistance Program (LIHEAP): Federally funded; helps qualified customers with their home heating costs (electric, natural gas, oil, wood propane).
1-855-353-4328
Operation Warm Heart Financial Assistance: Income-based program provides grants to customers who are in financial crisis and may not qualify for other forms of energy assistance.
360-992-3000
Senior Citizen Rate Credit: Customers aged 62 and over who have lived in Clark County at least one year may qualify for a credit based on their January through April billings.
360-992-3000
City of Vancouver
360-487-7999
Customers who meet eligibility standards for LIHEAP and need assistance with water/sewer bills can apply for the Help to Others program (H2O). Seniors who meet income and age requirements may apply for a Minimum Sewer Flow Waiver
360-487-7999
Customers who meet eligibility standards for LIHEAP and need assistance with water/sewer bills can apply for the Help to Others program (H2O). Seniors who meet income and age requirements may apply for a Minimum Sewer Flow Waiver
Xfinity/Comcast
855-870-1311
Federally funded program called Internet Essentials. Customers may qualify if their total household income meets federal poverty guidelines, or they receive Medicaid, SNAP, SSI, Section 8 or National School Lunch Program.
855-870-1311
Federally funded program called Internet Essentials. Customers may qualify if their total household income meets federal poverty guidelines, or they receive Medicaid, SNAP, SSI, Section 8 or National School Lunch Program.
SafeLink Wireless
800-723-3546
Government benefit program providing free wireless phone/service. Participants may qualify if their total household income meets federal poverty guidelines or if a member receives Medicaid, SNAP, SSI, Section 8.
800-723-3546
Government benefit program providing free wireless phone/service. Participants may qualify if their total household income meets federal poverty guidelines or if a member receives Medicaid, SNAP, SSI, Section 8.