About St. John Medical Center
Community Health Board
PeaceHealth is guided by the PeaceHealth System Board of Directors and by Community Health Boards in each of our network service areas in Oregon, Washington and Alaska.
These volunteer board members are community leaders who fully partner with PeaceHealth in making and supporting decisions based on our Mission and Values as well as our Vision for the organization—that every person receives safe, compassionate care: every time, every touch.
- Corey Balkan, Chair
- Max Anderson, Vice Chair
- Sr. Anne Hayes, Secretary
- Cal Lantz
- Jackie Davis
- Thomas Hickey, MD
- Karen Joiner
- Tonya Lundsgaarde, MD
- Cherelle Montanye
- Mary Beth Tack
Patient and Family Advisory Council (PFAC)
- PeaceHealth St. John Medical Center
- PeaceHealth Medical Group- Longview Community Clinics
Accomplishments
Our PFAC has worked on multiple patient letters and handouts, new patient packets, patient appointment rescheduling process, signage placement and customer service. Our impact has been to make care more comfortable, understandable and accessible to patients and their families.
When a person registers with a PHMG primary care provider for the first time, they receive a new patient packet. It used to contain multiple, single pages of information that was overwhelming to read and understand. The PFAC suggested changing the format. Over a four-month period, the PFAC, PHMG providers and leaders collaborated to create a “Welcome to PeaceHealth Primary Care Services” booklet which combined all the previous information and added clinic names, addresses, phone numbers and hours of service, as well as removable maps. Patients appreciate this updated, user-friendly and compact reference booklet.
Membership
- Founded February 2017
- 16 members
- Meets monthly for ten months a year